Integrated Product Development
ConnectWiz
Helping recent graduates build authentic professional relationships by reimagining how networking platforms foster genuine connections.
Role
Strategy & Research
Team
6 Members
Product Manager
Hi, I'm Monika Damor
Product Manager with experience in fintech, e-commerce, healthcare, and logistics. Currently pursuing my Master's at Carnegie Mellon University, studying innovation and design for products and services.
6+
Years Experience
300M+
Users Impacted
4
Industries
My Philosophy
"I believe in blending empathy with strategy, and data with intuition, building solutions that actually help people."
Building Things That Matter
My background in Engineering Physics gave me a strong analytical foundation, which I've applied to product roles across different industries. At Paytm, ShopX, and Healers, I focused on understanding user behavior to improve engagement and streamline operations. I enjoy the process of turning messy problems into clear, workable solutions.
How I Work
01
Human-Centered
I focus on understanding the people using the product to address their real needs.
02
Data-Informed
Using data to guide decisions, but trusting intuition when the numbers don't tell the whole story.
03
Scalable Systems
Building processes that work efficiently today and can grow with the product tomorrow.
02 Job Experience
Jun 2022 – Jul 2024
Manager, Product
PaytmOwned user lifecycle initiatives on a platform serving 350M+ users. Contributed to a homepage revamp (40% engagement lift on tested cohorts) and a gamification program that drove measurable DAU and transaction lifts.
Product StrategyA/B TestingGamificationUser Lifecycle
May 2019 – May 2022
Growth Manager
ShopXScaled my retention & analytics initiatives from zero to reach 30K+ retailers. Helped lift operational efficiency from 85% to 94% by automating 15+ pipelines. Contributed to reducing RTO from 10% to 1-2% through predictive modeling.
Growth StrategySQLPythonTableau
Apr 2018 – Apr 2019
Project Manager, Supply Chain
ShipprEstablished operational foundation for intra-city logistics startup. Achieved 18% revenue growth and 30% loss reduction through SOP creation and workflow optimization.
Process DesignSOP CreationOperationsFinancial Reporting
Sep 2017 – Jan 2018
Growth Manager, Operations
Healers at HomeLed a multi-vertical sales team, driving 30% customer growth and 15% revenue lift in 4 months. Automated an operations pipeline that cut bookkeeping time by 30%.
Sales LeadershipProcess AutomationGrowth StrategyCustomer Acquisition
03 Academic Projects
Visual Communications
Joos'd Up
"Veni, Vidi, Vici" — A story of victory in reimagining the airline food experience to be simple, transparent, and reliable.
Role
Brand Strategy
Team
5 Members
User Experience Research
Meal Planning UX
Understanding how international students navigate food decisions when their home currency has significantly lower value than local currency.
Role
Lead Researcher
Team
Individual
Engineering Core
Trimmer Redesign
Adding cordless freedom while maintaining backup power—a hybrid solution for safer, more convenient bathroom grooming.
Role
Requirements & Testing
Team
5 Members
04 Education
CMU
Carnegie Mellon University
Master of Integrated Innovation for Products & Services
2025 – 2026 (Expected May 2026)
IIT
Indian Institute of Technology, Delhi
Bachelor of Technology, Engineering Physics
2013 – 2017
05 Interests
Dance Enthusiast/Salsa, contemporary, and anything with a good beat
Conversations/Long conversations about music, culture, and ideas
Problem Solver/Optimizing workflows and finding elegant shortcuts
Puzzle Lover/Sudoku streaks and logic puzzle collections